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Point of Sale (POS) systems are vital to core retailfunctions including the tracking of sales, balancing cash, determining what and how much product to stock and when to re-order
This course reviews correct check cashing procedure and provides guidance on error avoidance
Develop practical skills and learn how to successfully turn your ideas into fashion designs
This course describes the core competencies, strengths and typical responsibilities of the Merchant and Planner and explains why this partnership is critical to running a successful retail business
This course recaps the key pre-season activities, whether they are usually owned by the Merchant or Planner, and why
This course recaps the key in-season and post-season activities, whether they are usually owned by the Merchant or Planner, and why
This course explains why the collaboration between a Merchant and Planner is most critical for these activities:Creating and aligning the strategic plan with the merchandise financial plan (MFP)Building the assortment planReviewing and reacting to business performanceRe-forecasting and reviewing the OTBConducting post-season analysis Target AudienceAnyone who works with – or has an interest in joining – a retail organization will benefit from understanding where the partnership and collaboration between a Merchant and Planner leads to better decisions for their business
This course identifies the problem of Organized Retail Theft and the concept of boosting and fencing
Whether we like it or not customers do judge us
Perhaps the most overlooked part of the sales process is at the checkout
This course introduces and defines key measures used to analyze and manage a retail business, including:Variance% Contribution or % MixSell-ThruAverage Selling PriceInitial Mark-Up/Mark-UpGross MarginAverage InventoryInventory TurnWeeks of SupplyPOS MarkdownsPERM MarkdownsIt also provides examples of how to interpret and use these measures
This course provides an overview of the pre-season, in-season and post-season merchandising activities on the journey from idea to profitable saleTarget AudienceAnyone who works with - or has an interest in working with - a retailer will benefit from understanding the key merchandising activities of a retail buyer and/or merchandise planner
This course provides tips on how to successfully navigate a crisis and its uncertainty as a Merchant or Planner
This course provides the learner with a working knowledge of important retail business concepts such as profit and loss, retail pricing, inventory control, and more
When you’re dealing with stressful situations at work, one of the best things you can do is to prepare yourself for those scenarios ahead of time
When you’re in a difficult situation, it can be easy to let things get out of hand
Learn the essential skills for building a high-performing and cohesive team through engaging activities and real-world scenarios
Learn how to identify the buying patterns of different types of consumers based on their purchase behavior
Learn the basics of promoting your products, attracting customers, and increasing sales
Explore how to optimize inventory levels, reduce stock discrepancies, and improve overall efficiency
Learn how to create a memorable brand image, manage brand reputation with ease, and effectively communicate your brand message
Discover the essentials of choosing the right store location and learn the importance of key factors such as demographic data, traffic patterns, and competition to make smart and informed decisions for your retail business
Discover best practices for maintaining a safe and healthy work environment, and learn how to protect your employees, customers, and business from potential risks
Learn how to create effective product displays that drive sales
Discover the impact of the retail environment on consumer behavior
The key to selling is understanding the keys to buying
Understanding retailer hot buttons helps sellers like us to identify unique problems that buying our products can solve
Revenue is your lifeblood
Chances are you're already doing all you can to get the best possible price from your vendors
We know that revenue minus expenses equals profit which means there are two ways to increase profit: reducing expenses and creating revenue
The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple
Revenue is the lifeblood of the retailer
Chances are you're already doing all you can to give your retailers the best price possible
This course equips you with the skills to manage stock control procedures efficiently, ensuring accurate handling, recording, and disposal of stock items
This course equips you with the knowledge and skills necessary to ensure the safe and effective merchandising of food products
This course introduces customer service skills essential for creating positive interactions and fostering customer loyalty
This course develops the skills and attitude needed to work effectively in a retail team environment
This course provides essential skills and hands-on strategies to manage workloads effectively, ensuring optimal productivity and adaptability in a fast-paced retail environment
This course introduces essential skills for successful sales interactions, focusing on product knowledge development, customer engagement, and sales techniques
This course provides comprehensive strategies for identifying and responding to various security risks in the retail workplace
This course focuses on skills to effectively engage and sell to customers, fostering positive impressions and ensuring customer satisfaction
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